Process difficult feeds and shift yield patterns 

Nick leads Shell’s Technology Licensing and Services business. He has been in the industry for 25 years in a variety of roles including site operations, project management, consultancy, technology delivery and commercial management. Nick’s passion lies in finding creative and integrated solutions with customer value at the heart of everything he does. With the world’s need for cleaner energy for the future, he is focused on bringing technology solutions to achieve net zero carbon results.

With his passion for finding hidden value for customers, Pankaj Desai has clearly found his vocation. He has worked with more than 50 customers to install new reactor internals in their units to help them to meet the ever-tightening industry regulations and product specifications.

Chris Egby is the Downstream Licensing Marketing Manager for Shell Catalysts & Technologies. He has a wide range of experience in numerous technical applications, including hydrocracking, base oils and reactor internals, as well as commercial and business roles within Shell over the last 16 years. More recently, Chris has been focusing on technology and business strategies to address changes in downstream market dynamics.

Patricia Scozzafave is the Director of Strategic Accounts, Licensing and Services for Latin America. She has a wide range of commercial experience in technical services agreements, technology commercialisation and refining and petrochemical catalyst sales. Patricia had several commercial roles in Chemicals, Global Commercial and Shell Catalysts & Technologies over the last 19 years.